Learning Objective
By the end of this lesson, you will be able to:
- Define netiquette.
- Explain why respectful online communication is important.
- Demonstrate appropriate behaviour in online classes, discussion boards, and email communication.
- Apply good digital citizenship skills while participating in your ENG2D course.
What Is Netiquette?
Netiquette is a combination of the words "Internet" and "etiquette."
It refers to the rules and expectations for polite, respectful, and responsible behaviour when communicating online.
Just as you would show respect in a traditional classroom, you should also show respect in a virtual classroom.
Why This Skill Matters
In an online course, much of your communication happens through digital tools such as email, discussion boards, messaging platforms, or video meetings.
Because people cannot always see your facial expressions or hear your tone of voice, it is important to communicate clearly, respectfully, and professionally.
Good netiquette helps create a positive online learning environment where everyone feels comfortable asking questions, sharing ideas, and learning together.
Good Netiquette Practices
Successful online learners:
- Communicate respectfully with teachers and classmates.
- Use polite and professional language.
- Read messages carefully before responding.
- Stay on topic during discussions.
- Respect different opinions, even when they disagree.
- Protect their own privacy and the privacy of others.
- Think before posting or sending a message.
Remember:
Once something is posted online, it can be difficult to remove completely.
Netiquette During Live Online Sessions
When participating in a live tutoring session or virtual class:
- Join the meeting on time.
- Be prepared with your materials.
- Mute your microphone when you are not speaking.
- Listen carefully while others are talking.
- Ask questions respectfully.
- Minimize distractions by turning off unnecessary apps or notifications.
Being prepared helps everyone make the most of the learning time.
Writing Professional Emails
When emailing your teacher or tutor:
Begin with a polite greeting.
Clearly explain your question or concern.
Use complete sentences.
Proofread your message before sending.
End with a polite closing and your name.
Example
Hello Ms. Chen,
I am working on the literary essay assignment and have a question about the quotation requirements. Could you please clarify whether we need to include two quotations in each body paragraph?
Thank you for your time.
Tyler
Guided Example
Situation
A student is frustrated after receiving feedback on an assignment.
This assignment is unfair. I don't understand why you marked it this way!!!
Hello Mr. Smith,
Thank you for your feedback. I was hoping you could explain how I can improve my analysis for the next assignment.
Thank you for your help.
Response B demonstrates good netiquette because it is respectful, polite, and focused on learning.
Key Takeaways
Remember:
- Netiquette means using good manners and respectful behaviour when communicating online.
- Communicate professionally with teachers, tutors, and classmates.
- Think carefully before posting or sending a message.
- Respect the ideas, opinions, and privacy of others.
- Good netiquette helps create a positive, supportive online learning environment.