Privacy Policy
Last Updated: March 31, 2024
Elevation English (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from users (“you” or “users”) of our language platform and related services.
Who we are
Our website address is: https://elevationenglish.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information We Collect
We collect personal information directly from you when you use our platform or interact with our services. The types of personal information we may collect include:
- Contact information (such as name, email address, and phone number)
- User account information (such as username and password)
- Payment information (such as credit card details)
- Language proficiency and learning preferences
- Communication preferences
We may also automatically collect certain information when you visit our website or use our platform, such as your IP address, browser type, device identifiers, and usage data through cookies and similar tracking technologies.
Use of Information
We use the information we collect for the following purposes:
- To provide and improve our language platform and services
- To communicate with you about your account and our services
- To process payments and transactions
- To personalize your experience and offer tailored content
- To analyze usage trends and improve our platform
- To comply with legal and regulatory requirements
Disclosure of Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our platform and providing services
- With our business partners and affiliates for marketing and promotional purposes (with your consent, where required)
- In connection with a business transaction, such as a merger, acquisition, or sale of assets
- When required by law or to protect our rights and safety
- We do not sell or rent your personal information to third parties for their marketing purposes.
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can choose not to provide certain personal information, but it may limit your ability to use certain features of our platform and services. You can also manage your communication preferences and opt-out of marketing emails at any time by following the instructions provided in the email or contacting us directly.
Children’s Privacy
Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child under 13, please contact us immediately.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own, where our servers or service providers are located. These countries may have different data protection laws than your country of residence.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [tyler@elevationenglish.com].
By using our platform and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Effective Date: 2024-03-31